New Delivery Technologies in the Turkish Postal Sector; A Review on Parcel Lockers

In today\\\'s world, the postal sector has transitioned from a letter posts-based understanding to a parcel/cargo-centric approach. The advent of dynamic technological processes has led to the emergence of new technology-focused delivery services in the postal sector. This article aims to demonstrate the impact of technological advancements in alternative delivery models in the postal sector, alongside the emergence of new business models for postal services. Furthermore, the interaction of different delivery models with digitization and technology will be evaluated in terms of their implications for consumers and the environment. This study aims to provide insights into the classification of technology-focused delivery services and potential alternative delivery services likely to gain prevalence in the near future. Lastly, a general assessment will be made regarding the integration of new technologies into postal deliveries, aiming at shorter delivery times, widespread access to postal deliveries in a large area, ecological balance maintenance, etc.