YÖNETİCİLERİN İŞ TATMİNİNİN İŞLETMENİN TKY PERFORMANSINA OLAN ETKİSİ ÜZERİNE BİR ARAŞTIRMA

Authors : Hakan KİTAPÇI

Pages : 163-167

Doi:10.14783/maruoneri.683472

View : 23 | Download : 17

Publication Date : 2002-01-30

Article Type : Research Paper

Abstract :Meeting the quality expectations of customers and managers, perception of these expectations is possible only with valid improvements in the quality performance of a firm. Aim of this study is to investigate the effect of managers job satisfaction on the performance of Total Quality Management insert ignore into journalissuearticles values(TQM);. An empirical study has been conducted on 23 quality certificated firm at Gebze Organized Industrial Park insert ignore into journalissuearticles values(GOIP);. The relationship between two variables, namely the performance of the firm’s TQM and manager’s job satisfaction, is questioned, and suggestions are made for improving the firm’s TQM performance.
Keywords : İş tatmini, TKY performansı