THE IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT: A CASE STUDY

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Öneri Dergisi
Volume:1 Issue:3
THE IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT: A CASE STUDY

THE IMPLEMENTATION OF TOTAL QUALITY MANAGEMENT: A CASE STUDY

Authors : Mustafa KÖSEOĞLU, Hilmi ZENGİN

Pages : 111-118

Doi:10.14783/maruoneri.708668

View : 24 | Download : 14

Publication Date : 1995-06-05

Article Type : Review Paper

Abstract :This study consists of three manufacturing firrns operating in Turkey. To obtain information about Total Quality Management insert ignore into journalissuearticles values(TQM); practice, two multinational and one national manufacturing fırms of approximateiy the same size insert ignore into journalissuearticles values(in terms of employees); in different industries were seîected fo r the study. A structured interview was conducted to examine the implementation of TQM in the seîected organisations. This study reports the findings from three organisations which have introduced TQM.
Keywords : Implementation, Quality Management

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