USING SOCIALISING GROUP WORK TO DEVELOP COMMUNICATION AND PROBLEM-SOLVING SKILLS OF INSTITUTIONAL STAFF WORKING WITH THE OLDER PERSON

Authors : Necati Buğra Kuddaş

Pages : 81-92

Doi:10.54467/trjasw.1592357

View : 35 | Download : 21

Publication Date : 2025-06-30

Article Type : Review Paper

Abstract :Ageing is a complex process that affects the physical, mental and social aspects of individuals. In this process, the decline in cognitive functions can negatively affect the social interactions and communication skills of older people. Sensory and cognitive changes make it difficult to communicate effectively with older people. Therefore, health and care professionals need to have the necessary skills to understand and address the needs of older people. Improving the communication and problem-solving skills of institutional staff working with older people is critical to the quality of health services provided. In this context, social group activities contribute to effective communication in patient care by improving participants\\\' self-expression, listening and empathy skills. Various training programmes and socialization group activities improve the communication skills of health professionals and care staff, thereby increasing patient satisfaction. Socialization group work improves individuals\\\' social problem-solving skills and allows participants to solve problems together through group interaction. Social group activities are an important tool for improving the communication and problem-solving skills of institutional staff working with older people. These studies both improve the social skills of individuals and have a positive impact on the quality of health and care services.
Keywords : Yaşlı bakım hizmetleri, Sosyalleştirme grup çalışmaları, İletişim becerileri, sorun çözme becerileri

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