Causes And Consequences Of The Fears Experienced By Employees In Hotel Businesses

Authors : Emre Yaşar, İsmail Öztürk

Pages : 41-49

Doi:10.30625/ijctr.1453115

View : 39 | Download : 50

Publication Date : 2024-06-30

Article Type : Research Paper

Abstract :Research on the sources of fear of employees in hotel businesses is limited. This research deals with the causes and consequences of the fear experienced by employees in hotel businesses. Interviews were conducted with the employees to determine the fears experienced by the employees and what they experienced after the fear. Purposive sampling was used in the research. The responses obtained were analyzed in line with thematic analysis. Four main themes were identified after the interviews. The fears experienced by the employees in hotel businesses are fear of change, not being promoted, managerial pressure, mobbing, not being included in the winter staff, not receiving regular salary, making mistakes, and gender discrimination. According to the research findings, employees feel stressed, unmotivated, nervous, frustrated, and regretful after feeling fear. According to the results, a significant portion of the employees do not accept the fear situations. From the employees\' perspectives towards the business after the fear, it is seen that their attitudes towards the business become negative. This research is aimed to draw attention to the importance of fear culture in the tourism sector, especially in hotel businesses. The research has originality because it offers a different perspective to the related literature.
Keywords : Korku, Korku Kültürü, Otel İşletmeleri, Turizm, İşgörenler