EVALUATION OF THE FACILITIES AND GUEST RATINGS OF STARRED AND BOUTIQUE HOTELS IN TERMS OF CHILD-FRIENDLY FEATURES

Authors : İlknur MAZAN

Pages : 207-218

Doi:10.18092/ulikidince.1233188

View : 53 | Download : 5

Publication Date : 2023-03-30

Article Type : Research Paper

Abstract :Considering that children are influential in consumer purchasing decisions, hotel preferences of families with children, emerge as a subject that needs to be investigated. Turkey, which has a very rich and diverse structure in terms of climate, nature, history and culture; has the same richness and diversity in terms of hotel enterprises. In general, starred hotels as holiday villages and resort hotels built on larger areas and boutique hotels with smaller and unique architecture offer options for families with children. The aim of this study is to reveal the features of starred hotels and boutique hotels in terms of their facilities for families with children and the ratings made by the guests. In the study, starred hotels and boutique hotels in Etstur with facilities for children were selected and these hotels were evaluated in accordance with the purpose of the study. The findings that emerged as a result of the evaluations were interpreted in terms of theory and practice.
Keywords : Türkiye, çocuk dostu otel, butik otel, yıldızlı otel, misafir değerlendirmesi, Etstur

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