İş Ortamında Stres ve Stresle Başa Çıkma Yöntemleri: Bir Alan Uygulaması

Authors : Mustafa OKUTAN, Dilaver TENGİLİMOĞLU

Pages : 15-42

View : 21 | Download : 14

Publication Date : 2002-12-01

Article Type : Research Paper

Abstract :Stress is an imprtaııt issue n which the business managers shuld be fcused. Stress, defined as a disease f tlıe 21 st century, nt nly affects wrkers\`health but als causes nıany prblems in rganizatins insert ignore into journalissuearticles values(such as decreasing prductivity, jb dissatisfactin, increasing persnnel turnver and cst f health expenditure);. A large number f ptential stressrs in the wrking envirnment have been determined by numerus studies. Majör surces f stress arc the wrk arenainsert ignore into journalissuearticles values(shift wrk, wrk verlad, rle cnflict, unequal pay ete);, the individual arena insert ignore into journalissuearticles values(type f persnality, life events and thers);and the scial arena. Therefre. stress is a disease which shuld be laken int cnsideratin and handled in terms f individııals, rganizatins, and als sciety.in this study, factrs, which cause stress n 300 staffs wrking in the Maintenance and Repair Wrkshp f the Turkish State RaiKvays in Ankara have been investigated. in additin, methds they use when struggling \\vith stress have als been searehed.
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