Toplam Kalite Yönetimi ve Kıyaslama (Benchmarking) İlişkileri

Authors : Birol BUMİN, Hakan ERKUTLU

Pages : 83-100

View : 21 | Download : 16

Publication Date : 2002-06-01

Article Type : Research Paper

Abstract :Major purpose of this study is to consider the relationships between Total Quality Management insert ignore into journalissuearticles values(TQM); and benchmarking. For that reason, first TQM is discussed and then benchmarking is examined in detail. At the end of the paper, their relations are studied. According to this study it can be said that in a company which identifies itself with Total Quality Management philosophy, benchmarking efforts will be more successful in less time.
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