Artificial Intelligence, VR, AR and Metaverse Technologies for Human Resources Management

Human Resources (HR) technology solutions encompass software and hardware tools designed to automate HR processes, gather, process, and analyze data, utilize it for strategic decision-making, and execute HR professionals\\\' tasks while prioritizing security and privacy considerations. As with numerous other domains, Digital Transformation and emerging technologies have commenced integration into HR processes. These technologies are utilized by HR professionals and various stakeholders involved in HR operations. This study evaluates the utilization of Artificial Intelligence (AI), Virtual Reality (VR), Augmented Reality (VR), and the Metaverse within HR management, focusing on current trends and potential opportunities. A survey was conducted to gauge HR professionals\\\' perceptions and critiques regarding these technologies. Participants were the HR department officers, academicians who specialized in HR and staff who had courses at diverse levels about HR. This study revealed that a substantial majority of participants view integrating AI, VR, AR, and Metaverse technologies in HR processes as beneficial, particularly in enhancing training, recruitment, and performance management. In particular, ethical concerns and data security risks emerged as dominant challenges. The two-way nature of technological adoption in HR, with both positive and negative aspects, was revealed. The research contributes to the growing body of knowledge by offering statistically significant insights into how demographic factors influence perceptions of emerging technologies in HR contexts.