MEASURING SERVICE QUALITY OF COMMERCIAL BANKS TOWARDS SMEs IN NORTHERN CYPRUS

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Yaşar Üniversitesi E-Dergisi
Volume:2 Issue:8
MEASURING SERVICE QUALITY OF COMMERCIAL BANKS TOWARDS SMEs IN NORTHERN CYPRUS

MEASURING SERVICE QUALITY OF COMMERCIAL BANKS TOWARDS SMEs IN NORTHERN CYPRUS

Authors : Okan Veli ŞAFAKLI

Pages : 827-839

Doi:10.19168/jyu.02017

View : 98 | Download : 7

Publication Date : 2007-06-01

Article Type : Research Paper

Abstract :
Keywords : Northern Cyprus, SME, SERVQUAL, Commercial Bank

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