“Reverse Mentoring” Designs of Banking Sector in Turkey

Authors : Nurgül KELEŞ TAYŞİR, Beliz ÜLGEN

Pages : 305-318

View : 21 | Download : 13

Publication Date : 2017-07-12

Article Type : Research Paper

Abstract :Reverse mentoring has some significant impact on building relationship between generations. This study represents one of the first attempts in Turkey to examine this instrument’s application process in real life. The purpose of this study is to gather information and describe the implementation of banking sector’s reverse mentoring process in Turkey. Multiple case study method was used in this study in order to gather further information about the reverse mentoring process. Data were collected through semi-structured interviews with three banks’; Akbank, Garanti Bank, and Denizbank; training and human resources supervisors who took an active role in reverse mentoring process.The findings of this study help us to present current information about the reverse mentoring designs of companies and highlight the importance of reverse mentoring as a valuable instrument for managing generational diversity
Keywords : tersine mentorluk, mentorluk, kuşaklar, bankacılık sektörü, mentor, mentee