User Experience and Design Performance in Turkish Basketball Arenas: A Qualitative Post-Occupancy Evaluation (POE) Approach

Authors : Sena Işıklar Bengi, Abdurrahman Yağmur Topraklı

Pages : 137-154

View : 64 | Download : 32

Publication Date : 2025-06-30

Article Type : Research Paper

Abstract :Despite the global popularity of large-scale basketball arenas, research on their design performance and user experience, particularly in regional contexts, remains limited. This qualitative Post-Occupancy Evaluation (POE) study explores the interplay between design, user experience, and facility management practices in three prominent Turkish basketball arenas. Utilizing on-site observations, document analysis, and interviews with facility managers, the research uncovers how design choices impact user experiences and operational efficiency. The findings reveal recurring challenges related to HVAC systems, natural ventilation, multi-purpose adaptability, and wayfinding. Additionally, the study highlights the influence of management structures on arena performance and the critical role of incorporating user feedback. By integrating facility managers\\\' perspectives, this research offers valuable lessons and recommendations for creating future arenas that enhance both spectator satisfaction and operational efficiency.
Keywords : Kullanıcı deneyimi, Tasarım performansı, Basketbol salonları, Kullanım Sürecinde Değerlendirme

ORIGINAL ARTICLE URL