The Mediating Role of Work-Life Balance in the Effect of Digital Transformation on Job Stress in the Banking Sector

Authors : Alp Aydinli, Ahmet Erkasap

Pages : 264-284

View : 133 | Download : 87

Publication Date : 2023-12-30

Article Type : Research Paper

Abstract :This study aims to evaluate the mediating effect of work-life balance on the relationship between digital transformation and job stress. Data were collected within the banking sector through an online survey. The reliability and validity of the measurement scales were assessed, confirmatory factor analysis was conducted, and regression coefficients and the significance of mediation hypotheses were tested through regression analysis. The results showed that the scales had high reliability, with combined reliability values above 0.70. Furthermore, the average variance explained (AVE) and the square root of AVE confirmed the reliability and validity of the measures. Regression coefficients show that there are significant relationships between the variables. The findings of the study support the hypothesis that work-life balance mediates between digital transformation and job stress. However, it was determined that digital transformation did not have a direct effect on the negative impact of work on life and the negative impact of life on work. The negative impact of digital transformation on job stress shows its potential to reduce work-related stress levels. The effects of work on life and life on work played an increasing role in job stress. However, the positive impact of life on work shows a decreasing effect on work stress. Overall, the findings emphasize that the mediating effect of work-life balance on job stress of digital transformation is significant. It is recommended that banks should focus on promoting work-life balance to reduce employees\' negative job stress in the context of digital transformation.
Keywords : İş Yaşam Dengesi, İş Stresi, Dijital Dönüşüm, Bankacılık