The Effect of Ethical Leadership on Employees’ Work Ethics. The Role of Interpersonal Justice

Authors : Yasemin Gülbahar

Pages : 271-285

View : 12 | Download : 31

Publication Date : 2024-12-31

Article Type : Research Paper

Abstract :This study examines the relationship between emotional labor demands and burnout among 317 female managers in Ankara\\\'s travel agencies. The study also investigates the moderating role of self-efficacy on this relationship. Results indicate a positive relationship between emotional labor demands and burnout. Moreover, self-efficacy is found to moderate this relationship, suggesting that higher levels of self-efficacy can buffer the negative impact of emotional labor demands on burnout. These findings highlight the importance of managing emotional labor demands and enhancing self-efficacy to mitigate burnout among female managers in the tourism sector.
Keywords : Duygusal İş Talepleri, Tükenmişlik, Duygusal Tükenme, Öz-Yeterlilik