MONITORING OF QUALITY ASSURANCE SYSTEMS IN FOREST INDUSTRY (DÜZCE CASE)

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Artvin Çoruh Üniversitesi Orman Fakültesi Dergisi
Cilt: 6 Sayı: 1
MONITORING OF QUALITY ASSURANCE SYSTEMS IN FOREST INDUSTRY (DÜZCE CASE)

MONITORING OF QUALITY ASSURANCE SYSTEMS IN FOREST INDUSTRY (DÜZCE CASE)

Authors : Tarık Gedik, Canberk Batu

Pages : 35-45

View : 449 | Download : 3280

Publication Date : 2011-03-20

Article Type : Other Papers

Abstract :: In this study, forest industry firms in Düzce city centre were researched. The aim of this study is to investigate the quality assurance systems, standards and quality perceptions of forest industry firms. We used a questionnaire that includes 21 questions. First section of the questionnaire covered general features of the firm. Other sections queried quality perceptions of the firms and staff and quality control process in firms. 30 firms were included in this study and data were analyzed with SPSS statistical program. Evaluation of data revealed that most of the firms have been undertaken revision. Firms are actively seeking new quality approaches and considering the views of their customers in planning phase.
Keywords : Kalite, kalite kontrol, Düzce, orman ürünleri sanayi

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