Enhancing Supply Chain Integration (SCI) with Company (Crew) Resource Management (CRM): A Conceptual Framework Proposition

Authors : Yasemin ÜLKER

Pages : 173-189

View : 41 | Download : 39

Publication Date : 2023-07-26

Article Type : Review Paper

Abstract :To employ company resources more effectively and efficiently, organizations must implement supply chain integration insert ignore into journalissuearticles values(SCI);. A well-integrated supply chain is vital for both good customer service and business success. Companies require crew resource training to enhance crew performance and safety as well as to manage errors, particularly those in the aerospace and medical industries. CRM; it encompasses a range of skills, knowledge, and dispositions like teamwork, leadership, communication, situational awareness, and problem-solving. A new conceptual framework and suggestions for future work with supply chain integration and team resource management are presented as part of this study\`s goal. This study attempts to present two significant original values: crew resource management was first applied mostly in the aviation industry. There aren\`t many studies in the literature that apply CRM to enterprises, and none that try to incorporate CRM into the supply chain. On the other hand, firms struggle with internal and external coordination, and team management is one of the most essential components to meet this issue. Better team coordination and an understanding of team member competencies will lead to improved organizational performance. Alternative theories are used for supply chain integration but the most vital feature of CRM that makes it different and important from other theories is its behavioral tendency.
Keywords : Tedarik zinciri entegrasyonu, Ekip kaynak yönetimi, Firma performansı, Kavramsal çerçeve