Bibliometric Review on use of Technology in Hospitality and Tourism: A Retrospektif Review and Future Directions

Authors : Ümit Şengel, Zeynep Öztor

Pages : 48-63

Doi:10.58768/joinntt.1566163

View : 83 | Download : 123

Publication Date : 2024-12-30

Article Type : Research Paper

Abstract :This study aims to systematic evaluate studies on the use of technology in hospitality and tourism. In this respect, it aims to provide future directions for studies on the use of technology in hospitality and tourism with a retrospective approach. The research is exploratory and uses bibliometric analysis to reveal the structure of technology-based scientific studies in hospitality and tourism. Data were obtained by coding “technology” and “hospitality and tourism” and a total of 1316 studies were examined in terms of structure and content. The WOS database and the VOSviewer program were used to analyze the data. The history of studies on the use of technology in hospitality and tourism is parallel to the developments in technology. The journals in which publications are published are those with high impact factors, and the most cited authors are those with high h-indexes. Although Paper 1316 provides, it is limited to the WOS database. Current studies about topic focus on artificial intelligence-related topics such as robotics, smart tourism, augmented reality and big data. Similar topics can be studied in future studies. Similar studies in literature on the subject are generally associated with a specific technology topic. Since this study deals with technology in general, it provides a retrospective on the subject in a general framework and offers future directions for studies.
Keywords : Turizm Teknolojisi, Misafirperverlik ve Turizm, Bibliometrik Analiz