IMPACT OF PERSONAL DEMOGRAPHICS ON JOB SATISFACTION AND WORK-LIFE BALANCE OF THE TECHNICAL PERSONNEL WORKING AT CONSTRUCTION SITES

The well-being and productivity of the technical personnel working at the construction sites are highly affected by job satisfaction (JS) and work-life balance (WLB). Numerous studies have been conducted on various aspects of JS and WLB, however, empirical studies on the impacts of personal demographics are scanty. This paper aims to explore the technical personnel’s perceptions of JS and WLB by determining (1) the significant differences in the satisfaction levels and (2) any significant clusters based on personal demographics. Data were collected from 307 respondents and analysed using the Mann-Whitney U test and Cluster Analysis. The results reveal that technical personnel, who are older than 29, married, work at the office rather than the construction site, work less than 54 hours a week, and have children, are significantly more satisfied in terms of workload. It is noteworthy that male and single technical personnel, who work at the office rather than the construction site and work less than 54 hours a week, are significantly more satisfied regarding chances for personal development. As a result of the cluster analysis, three clusters were formed concerning JS. Additionally, three clusters were formed for WLB factors and gender. The main contributions of the study are (1) a comprehensive understanding of the impact of demographics on JS and WLB and (2) recommendations on how JS and WLB of the technical personnel can be improved at the construction sites.