Improving The Quality of Service In The Libyan Oil Sector: A Theoretical Assessment

Customer satisfaction, quality of service and loyalty, business hiring, profitability and productivity top the list of concerns to help overcome today\`s economic woes. Organizations that do not want to lose the competitive edge tend to use technology as much as possible in order to improve quality of service, obtain data on employee satisfaction. Work satisfaction is one of the issues that needs to be continually investigated and examined by a significant presence in the field, having a structure surrounding the workers, and being able to vary according to the changing circumstances. The reasons for choosing Libya in the study include the ability to respond to various changes, focus on building an effective structure, reform, administrative development and the role of a country making rapid strides towards political development programs