The Mediation Effect of Emotional Intelligence on the Relationship Between Culture and Conflict Resolution Strategies within the Context of Expatriation

Authors : Ayça Kübra Hızarcı, Deniz Çelikdemir

Pages : 368-387

Doi:10.53487/atasobed.1699385

View : 119 | Download : 72

Publication Date : 2025-06-25

Article Type : Research Paper

Abstract :This study offers an integrative perspective for the interrelations between culture, emotional intelligence, and conflict resolution strategies within the context of expatriation. Based on a dataset collected from expatriates living in Turkey, this study aims to uncover the mediating role of emotional intelligence on the relationship between cultural dimensions and conflict resolution strategies. Data was analyzed through PLS-SEM software program. The findings of the study show that while emotional intelligence fully mediates the relationship between Confronting and Vertical Collectivism, Horizontal Individualism and Forcing, Vertical Individualism and Smoothing conflict resolution strategies, the rest of the findings vary between partial and no mediation. This study highlights the mediation effect of emotional intelligence and the predictive power of culture at individual level on emotional intelligence and conflict resolution strategies within the context of expatriation. While previous research has focused on emotional intelligence and culture as antecedents of conflict resolution strategies, studies that analyze these variables through a wholistic view are rare. Although this study has some limitations, it highlights how culture at individual level is influential on individual emotional intelligence and conflict resolution strategies. This wholistic approach provides the insight that through cultural orientations can shape individuals’ both emotional intelligence and preference of conflict resolution strategies which shows the importance of cultural orientations for expatriates..
Keywords : Kültür, duygusal zeka, göçmen, çatışma çözümü

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