MEASURING EFFECTIVENESS USING DATA ENVELOPMENT ANALYSIS: A CASE OF UNIVERSITY

For universities, performance measurements become more important in order to both keep up with their competitors and control their own inner dynamics. In this study, Data Envelopment Analysis (DEA) – a method used for measuring the effectiveness of systems – is applied to the academic units of a university in Turkey in order to measure the effectiveness of the faculties. At the end of the study the effectiveness value for each faculty is determined. Furthermore, comparisons are made using the performance measurements within each academic unit as well as between the units. According to these results, conclusive evaluations are made for the effective and non-effective faculties.