The Relationship between Managers' Conflict Management Styles and Communication Competences: A Research on the Textile Sector in Türkiye

Authors : Emine Şardagı, Murat Sezgin, Önder Deniz

Pages : 37-55

Doi:10.17233/sosyoekonomi.2025.04.02

View : 61 | Download : 32

Publication Date : 2025-10-21

Article Type : Research Paper

Abstract :Based on employee perceptions, this research examines the relationship between managers\\\' conflict management styles and their communication competencies. The study was conducted in one of Türkiye\\\'s largest textile companies, located in Uşak, which ranks among the top ten textile companies in the country. Data were collected using a survey method, with 359 employees participating. The findings reveal a significant correlation between conflict management styles - integrating, obliging, and compromising - and communication competencies such as understanding empathy, affiliation/support, and social comfort. Key elements identified in understanding empathy include \\\'being understanding\\\', \\\'getting along well\\\', and \\\'being supportive\\\'. The supportive variable highlighted elements such as \\\'giving importance\\\', \\\'acting individually\\\', and \\\'being a good listener\\\'. For social comfort, prominent elements were \\\'putting oneself in the other person\\\'s shoes\\\', \\\'speaking effectively\\\', and \\\'being flexible\\\'.
Keywords : İletişim Yeterlilikleri, Örgütsel Çatışma, Çalışan Algısı, Kanonik Korelasyon, Türkiye

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