Validation Of Hospital Information System Quality Scale Into Turkish

Authors : Mesut Ardıç

Pages : 462-468

Doi:10.31067/acusaglik.1440393

View : 189 | Download : 216

Publication Date : 2024-10-01

Article Type : Research Paper

Abstract :Purpose: This study aims to translate and validate the Hospital Information System Scale developed by Kuo, Liu, Talley, and Pan (2018) into Turkish within the hospital information system quality and satisfaction framework. Metarial and Method: The study data were completed between 15 September - and 15 October 2023 through a survey link shared online with consenting and volunteering participants via an online survey. The study was conducted with healthcare professionals, and the online forms were filled out in Turkish. Hospital information system quality is measured by three dimensions: system, information and service quality, while satisfaction is measured by a single dimension. The research sample consists of data collected from 299 healthcare professionals by survey. The construct and relationship validity of the scale were tested by taking into account the variance structure and covariance relationships. The reliability of the scales was assessed through internal consistency tests. Results: The scale\'s system, service, and information quality dimensions were observed to have significant relationships in the same direction as the satisfaction scale. According to all analyses, the scale was valid and reliable. Conclusion: It is expected that this scale will be guiding and supportive in future studies on this subject to add patient satisfaction in health institutions that are aware of the importance of hospital information systems developed within the scope of the research.
Keywords : Hospital İnformation System, Information Quality, Satisfaction, Scale Validation, System Quality, Service Quality

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