THE EFFECT OF PERCEIVED SERVICE QUALITY ON SATISFACTION AND BEHAVIOURAL INTENTIONS: AN EMPIRICAL STUDY ON SUPERMARKETS IN NIGDE

Home Page
About
Submit A Journal
Submit A Conference
Submit Paper/Book
- Submit a Preprint
- Submit a Book
Contact

Ege Akademik Bakış Dergisi
Volume:8 Issue:2
THE EFFECT OF PERCEIVED SERVICE QUALITY ON SATISFACTION AND BEHAVIOURAL INTENTIONS: AN EMPIRICAL STU...

THE EFFECT OF PERCEIVED SERVICE QUALITY ON SATISFACTION AND BEHAVIOURAL INTENTIONS: AN EMPIRICAL STUDY ON SUPERMARKETS IN NIGDE

Authors : Esen GÜRBÜZ, Arzum BÜYÜKKEKLİK, Mutlu Yüksel AVCILAR, Murat TOKSARI

Pages : 785-812

View : 71 | Download : 20

Publication Date : 2008-10-01

Article Type : Research Paper

Abstract :
Keywords : Hizmet Kalitesi, Hizmet Kalitesi Ölçüm Modelleri, SERVQUAL, Müşteri Tatmini, Davranışsal Niyet, Süpermarketlerde Hizmet Kalitesi, Yapısal Eşitlik Modeli

ORIGINAL ARTICLE URL

* There may have been changes in the journal, article,conference, book, preprint etc. informations. Therefore, it would be appropriate to follow the information on the official page of the source. The information here is shared for informational purposes. IAD is not responsible for incorrect or missing information.

Index of Academic Documents
İzmir Academy Association
CopyRight © 2023-2026