A STUDY FOR DETERMINING THE IMPACT OF EMOTIONAL INTELLIGENCE ON CUSTOMER ORIENTATIONAND SALES PERFORMANCE

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Ege Akademik Bakış Dergisi
Volume:9 Issue:1
A STUDY FOR DETERMINING THE IMPACT OF EMOTIONAL INTELLIGENCE ON CUSTOMER ORIENTATIONAND SALES PERFOR...

A STUDY FOR DETERMINING THE IMPACT OF EMOTIONAL INTELLIGENCE ON CUSTOMER ORIENTATIONAND SALES PERFORMANCE

Authors : İnci VARİNLİ, Eyyup YARAŞ, Ahmet BAŞALP

Pages : 113-130

View : 103 | Download : 28

Publication Date : 2009-02-01

Article Type : Research Paper

Abstract :
Keywords : Duygusal Zeka, Müşteri Odaklılık, Satış Performansı, Yapısal Eşitlik Modeli

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