A SECTORAL AND REGIONAL BENCHMARKING STUDY WITH THE DIMENSIONS OF LEARNING ORGANIZATION QUESTIONNAIRE (DLOQ) SCALE MEASUREMENTS

Authors : Tutku TUNCALI YAMAN

Pages : 1905-1915

Doi:10.17755/esosder.585168

View : 27 | Download : 8

Publication Date : 2020-10-15

Article Type : Research Paper

Abstract :The aim of benchmarking studies is to enable the relevant sector professionals to identify gaps in the performance of the organization. Thus, they can provide a more objective perspective for them to gain a competitive advantage. The aim of this study is to collect the criterion values of the Dimensions of the Learning Organization Questionnaire (DLOQ) in terms of being a learning organization for the model of Watkins & Marsick (1993) which was created to measure the performance of organizations. In this context, in the last decade, academic articles with the keyword “DLOQ” were scanned. Finally, 40 articles were used to calculate the total comparison score. As a result, benchmarking figures were obtained on a sectoral and regional basis and an evaluation was made on a sample application. It is seem that European and Asian organizations show the best performance in terms of their benchmark figures, while the worst in the Middle East. On the other hand, Electronics & IT is by far the best performing sector.
Keywords : Öğrenen organizasyon, Kıyaslama, ÖÖBA, DLOQ