Patient Satisfaction in Alternative, Holistic, and Complementary Treatment Centers: The Case of Istanbul

Authors : Zehra Makar, Nuray Girginer

Pages : 581-603

Doi:10.17153/oguiibf.1557626

View : 113 | Download : 238

Publication Date : 2025-08-01

Article Type : Research Paper

Abstract :As in all sectors, patients in the healthcare sector have become more selective when choosing healthcare services, as they expect to receive value for the money they spend. This study aims to measure the level of satisfaction of patients who visit healthcare centers offering alternative, holistic, and complementary treatments in Istanbul. A survey was conducted with 436 individuals who visited alternative, holistic, and complementary treatment centers in Istanbul. The findings show that patients prioritize improving their quality of life and reducing pain with alternative treatments. Most participants expressed satisfaction with timely service, convenient appointment options, and the supportive attitudes of physicians and staff.
Keywords : Alternatif Tıp, Açıklayıcı Faktör Analizi, Hasta Memnuniyeti

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