DIGITAL TRANSFORMATION IN HUMANITARIAN LOGISTICS: IMPACT ON AGILITY, TRUST AND COLLABORATION

Authors : Bülent Yıldız, Filiz Bıyıklı

Pages : 155-173

Doi:10.55769/gauniibf.1813086

View : 82 | Download : 216

Publication Date : 2025-11-28

Article Type : Research Paper

Abstract :Humanitarian logistics is the process of managing resources, supplies, people, and informa-tion so that help can get to people who need it quickly and effectively after a disaster. To effectively coordinate post-disaster aid and make sure that the right goods are in the right places at the right times, the supply chain needs to be flexible and able to change. This study seeks to examine the influence of digital transformation on agility, trust, and collabora-tion within the humanitarian logistics supply chain. Digital transformation enhances supply chain efficiency through the application of information technologies and digitalization proces-ses, while simultaneously fostering trust among stakeholders. This paper examines the inf-luence of digital transformation on agility in humanitarian logistics through a literature review. Digitalization improves the sharing of information during disaster response and makes supply chain processes more adaptable. During disasters, agile supply chains provide faster and better services, while digital solutions make it easier to track and understand the pro-cess. Also, digital transformation makes it easier for people in the supply chain to work to-gether and coordinate their efforts, which makes sure that help is delivered fairly and on ti-me. This study examines the impact of digital transformation on humanitarian logistics by evaluating how digitalization affects supply chain agility, trust, and collaboration. The study\\\'s findings indicate that digital transformation is essential for enhancing the efficacy of humanitarian logistics supply chains, and that digital technologies facilitate more efficient res-ponses to disasters in aid activities. The paper offers a model to clarify the connection between digital transformation and supply chain agility. This study emphasizes the advan-tages of digital transformation in humanitarian logistics, especially in improving essential elements like agility, trust, and collaboration. The results give humanitarian logistics players strategic advice on how to make digital transformation work better.
Keywords : Humanitarian Logistics, Digital Transformation, Supply Chain Agility, Collaboration

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