THE TOTAL QUALITY MANAGEMENT AND QUALITY CONTROL GROUPS

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Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi
Volume:17 Issue:1
THE TOTAL QUALITY MANAGEMENT AND QUALITY CONTROL GROUPS

THE TOTAL QUALITY MANAGEMENT AND QUALITY CONTROL GROUPS

Authors : Gülay ARIKAN

Pages : 1-22

View : 49 | Download : 20

Publication Date : 1999-07-31

Article Type : Research Paper

Abstract :The Total Quality Managem ent has been gaining importance as a system having economic, sociological and psychological qualifications. For the employees, it is very important to make working conditions and working environment meet human needs, to meet their economic, psychological and social needs, expectations and desires, to decrease the problems of business life; it is important to increase the productivity arid profitability for the enterprise , Quality Control Groups contribute a lot to the development of the organization in solving problems related to the work by the application of the Total Quality Management. The aim ot this study is to reveal the necessity of the applications of the Total Quality Management in enterprises and the importance of human factor in the organization management.
Keywords : The Total Quality Management, Quality Control Groups, Productivity

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