The Effect of in-Service Training Perception on Work Engagement Level and Intention to Leave

Authors : Murat Akkaya, Ülkühan Bike Esen

Pages : 424-448

Doi:10.17065/huniibf.1524890

View : 128 | Download : 101

Publication Date : 2025-09-26

Article Type : Research Paper

Abstract :In-service training equips employees with the essential knowledge, skills, and behaviors necessary to perform their duties accurately and effectively. Beyond its immediate functional advantages, such training serves as a strategic instrument for workforce planning by proactively addressing skill gaps, mitigating personnel shortages, and ensuring the retention of highly qualified professionals. Additionally, the structured implementation of in-service training programs contributes to occupational safety by minimizing or eliminating work-related hazards. Furthermore, in-service training has a significant impact on employees\\\' attitudes and behaviors towards their work and the organization. However, this effect is closely related to how employees perceive in-service training. This study explores the relationship between healthcare workers’ perceptions of in-service training and key dimensions of organizational behavior, specifically work engagement and intention to leave. The study utilized a quantitative research method, collecting data through a survey of 258 employees at a state hospital and analyzing it using structural equation modeling. Findings indicate that employees\\\' positive perceptions of in-service training are significantly associated with enhanced work engagement. Furthermore, while no direct statistically significant relationship was observed between training perception and intention to leave, an indirect effect emerged: heightened work engagement mediated the relationship, leading to a reduced propensity to leave the organization.
Keywords : Hizmet içi eğitim, İşe tutkunluk, İşten ayrılma niyeti, Sağlık kurumları

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