Performance Measurement in Airlines With Integrated Critic-Mavt Method

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İnönü Üniversitesi Uluslararası Sosyal Bilimler Dergisi
Cilt: 14 Sayı: 1
Performance Measurement in Airlines With Integrated Critic-Mavt Method

Performance Measurement in Airlines With Integrated Critic-Mavt Method

Pages : 338-353

View : 38 | Download : 27

Publication Date : 2025-06-30

Article Type : Research Paper

Abstract :Airline transportation has a great importance in promoting economic growth, trade, and tourism through the fast and efficient services it offers globally. Airlines have to provide this service in the face of fluctuating fuel prices, volatile demand and intense competition. These volatile and challenging external conditions require airlines to constantly monitor their own and their competitors\\\' performance. This study analyzes the operational and financial performance of global airline companies using multi-criteria decision-making (MCDM) methods. In this context, the criteria determined by CRITIC method are weighted and the airlines are ranked by MAVT method. The criteria consist of operational parameters such as Available Seat-Miles, Revenue Passenger-Miles and financial parameters such as Operating Profit Margin, Yield, Market Value, Return on Assets, Total Debt to Total Capitalization ratio. The analysis covers 12 major international airlines with large and extensive flight networks. According to the findings, the criterion with the highest weight is market value on average, while the criterion with the lowest weight is return on assets. Market value is the criterion with the highest weight in all years, but the relative weights of other criteria vary over the years. Overall, the results reveal that North American airlines exhibited the strongest performance during the 2019–2023 period. The study is expected to provide valuable insights for decision-makers and policy-makers in areas such as investment and employment strategies.
Keywords : Havayolu, CRITIC, MAVT, Performans, ÇKKV.

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