The Relationship between the VUCA Environment and Managers\\\' Decision-Making Styles

Authors : Özlem Tuna

Pages : 70-85

Doi:10.18394/iid.1552841

View : 51 | Download : 44

Publication Date : 2025-04-23

Article Type : Research Paper

Abstract :The acronym VUCA, which summarizes turbulent times, represents a volatility, uncertainty, complexity and ambiguity business world. Although it contains many opportunities, many researchers consider VUCA a significant threat to decision-making processes for managers. The purpose of this study is to determine the relationship between the decision-making styles of managers and the VUCA environment created by the global health crisis. In this context, a survey was conducted on 90 mid-level managers with decision-making authority in a state hospital with a capacity of 700 beds operating in Eskişehir/Türkiye. The study has a cross-sectional research design. Statistical analyses revealed that managers most preferred \\\"rational decision-making\\\" and least preferred \\\"avoidant decision-making\\\" styles. The correlation analysis showed a significant and positive relationship between complexity in VUCA environments and rational decision-making. Furthermore, it was observed that complexity significantly differs based on the duration of working as a manager
Keywords : KOMB (VUCA), Karar Verme Tarzları, Orta Düzey Yöneticiler, Sağlık Yöneticileri, COVİD-19