Artificial Intelligence-Driven Logistics and Supply Chain Management: Industry Applications and Future Perspectives

Authors : İlknur Yardımcı Coşkun

Pages : 217-236

Doi:10.51513/jitsa.1569385

View : 419 | Download : 2124

Publication Date : 2025-10-25

Article Type : Review Paper

Abstract :In recent years, the digitalization of logistics and supply chain management has accelerated, bringing significant advancements through the utilization of artificial intelligence (AI). AI, which offers a broad range of applications, is now integral to enhancing operational efficiency in logistics and supply chains. This paper explores the various applications of AI in these domains, supported by both real-world industry examples and academic literature. The research employs a combined methodology of systematic literature review (SLR) and field research to achieve its objectives. The study aims to identify where AI solutions are applied within logistics and supply chains and to correlate these applications with real-world examples. Findings indicate that AI usage in logistics is categorized within a theoretical framework encompassing 12 distinct domains. The paper details AI applications in prominent companies, including Walmart, Amazon, UPS, DHL, Ocado, Alibaba, Maersk, Siemens, FedEx, Kuehne + Nagel, and DB Schenker. Ultimately, this paper examines how AI has revolutionized logistics and supply chain management, illustrating the transformation through industry applications and academic literature. The results demonstrate a clear trend of AI becoming increasingly integrated into logistical processes, underscoring its growing impact day by day.
Keywords : Akıllı Lojistik, Akıllı Tedarik Zinciri, Yapay Zeka.

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