ARTIFICIAL INTELLIGENCE AND BUSINESS ETHICS IN RECRUITMENT: A QUALITATIVE STUDY

Authors : Gülten Şenkul, Ali Halıcı

Pages : 1099-1115

Doi:10.52122/nisantasisbd.1751398

View : 86 | Download : 145

Publication Date : 2025-12-31

Article Type : Research Paper

Abstract :This study aims to evaluate the use of artificial intelligence applications (AIAs) in recruitment processes and assess their use in terms of business ethics. The research employed qualitative methods, and data collection was completed through semi-structured interviews with 23 HR professionals. Analysis revealed that AIAs are the most frequently used in the recruitment process, particularly in the candidate pool generation and pre-screening/filtering qualified candidates. The findings reveal that AIAs are the most time-saving, with matching errors being the most significant drawback. Furthermore, while the majority of participants perceive AIAs as ethically neutral, transparent, and fair when used in recruitment, they remain uncertain about their reliability. Despite the potential for AIAs to reduce bias, human resources professionals have concerns about these applications. The research results indicate that AIAs are perceived as a time-saving, fast, and streamlined tool in the recruitment process, but they lack the necessary final decision-making power. Furthermore, it was concluded that HR professionals, rather than AIAs, should play an active role in the recruitment process. These findings show that the use of AIAs in recruitment is still in its early stages.
Keywords : İşe alım, yapay zeka, yapay zeka uygulamaları, iş etiği, insan kaynakları yönetimi

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