The Moderating Role of Social Intelligence in the Effect of Psychological Capital on Employee Performance

Authors : Ayşe Meriç Yazıcı, Ayşegül Özkan

Pages : 291-303

Doi:10.17541/optimum.1592951

View : 43 | Download : 21

Publication Date : 2025-07-01

Article Type : Research Paper

Abstract :This study aims to examine the moderating role of social intelligence on the effect of psychological capital on employee performance. The study group of the research consists of 475 employees in the retail sector operating in Istanbul. Random sampling method was used to collect data in the study. The collected data were analyzed using descriptive statistics, reliability analysis, factor analysis and structural equation modelling methods. Hypothesis tests, multiple regression analysis and path analysis were applied in the analysis process. The results of the study revealed that social intelligence plays a moderating role in the effect of increasing psychological capital perception on employee performance. In particular, it was determined that employees with high psychological capital perception showed an increase in employee performance when social intelligence was low. On the contrary, a stronger moderating effect was observed on the performance of employees with high social intelligence in the case of an increase in psychological capital perception. These findings suggest that social intelligence is an important factor shaping the effect of psychological capital on employee performance.
Keywords : SOSYAL ZEKA, PSİKOLOJİK SERMAYE, ÇALIŞAN PERFORMANSI

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