THE RELATIONSHIP BETWEEN EMOTIONAL INTELLIGENCE AND COMMUNICATION SKILLS: A META-ANALYSİS THE CASE OF THE TURKEY

Authors : Fetullah Battal
Pages : 139-150
Doi:10.30794/pausbed.1508834
View : 109 | Download : 71
Publication Date : 2025-01-20
Article Type : Research Paper
Abstract :The aim and scope of this study is to examine the direct relationship between emotional intelligence and communication skills through articles published in national/international refereed journals and using empirical data obtained from samples focused on Turkey. In order to reveal this relationship, the meta-analysis method was preferred with the help of the CMA program. As a result of the study, it was seen that twenty-five articles with correlation values had positive and significant relationships at a medium-high level (EB=-0.460, p<0.00). At the same time, it was seen that two studies among the empirical studies examined had negative and weak correlation levels. One of the basic questions in carrying out this research is to reveal the general picture of the analyzes made on the relationship between emotional intelligence and communication skills and to guide potential researchers who will conduct studies on the relevant topics in the future. Since meta-analysis studies include cumulative results, they will make a significant contribution to researchers who want to conduct empirical studies in both national and international literature. In addition, it is thought that if the relationships between emotional intelligence and communication skills are managed correctly by managers in the organization, positive results can be obtained and sustainable competitive advantage can be provided. In future studies, a more comprehensive evaluation can be made in terms of the antecedents or consequences of emotional intelligence and a more general framework can be presented with the help of the results of this study. In this way, the results of the study provide an original contribution to the literature both at the individual level and at the meta-analysis level.
Keywords : Duygusal zeka, iletişim becerileri, Meta-analiz

ORIGINAL ARTICLE URL