Communication Conflicts among Students Residing in Higher Education Dormitories

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Türkiye İletişim Araştırmaları Dergisi
Sayı: 48
Communication Conflicts among Students Residing in Higher Education Dormitories

Communication Conflicts among Students Residing in Higher Education Dormitories

Pages : 134-159

View : 169 | Download : 595

Publication Date : 2025-12-26

Article Type : Research Paper

Abstract :Conflict, regarded as an inevitable process in research, is a state of disagreement that arises from parties having different goals, expectations, needs, values, and perceptions. Although conflicts often evoke negative connotations, when managed effectively, they can contribute to individual, institutional, and societal development, whereas if not handled properly, they may lead to various levels of problems. Therefore, research focusing on nature and management of conflict holds significance within academic literature. This study aims to identify the underlying sources and typologies of communication conflicts among students residing in higher education dormitories, and to explore the predominant strategies employed in resolving these conflicts within shared living environments. This research uses a case study approach, a qualitative research method, together with data collected through focus group interviews. Semi–structured focus group interviews were conducted with students residing in higher education dormitories located on the Prof. Dr. İlhan Varank Campus of Manisa Celal Bayar University in Manisa, Türkiye. The obtained data were systematized and analyzed using the content analysis method. According to the findings of the study, students most frequently experience content–related conflicts, which predominantly stem from differing values, and avoidance strategies are most commonly employed as a means of conflict resolution.
Keywords : İletişim, Çatışma, Yükseköğretim, Yurt, Çatışma Yönetimi

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