Efficiency Analysis and Evaluation of Primary Healthcare Services: an Interprovincial Comparison

Authors : Ümit Naldöken

Pages : 86-99

View : 33 | Download : 12

Publication Date : 2025-08-29

Article Type : Research Paper

Abstract :The purpose of performance measurement in healthcare systems is to provide countries with the necessary information to enhance the quality and performance of their healthcare services. This study analyzes the efficiency of primary healthcare services in Türkiye from a province-based perspective using the Data Envelopment Analysis method, identifies inefficient provinces, and provides recommendations. Additionally, it aims to identify the input resources that need to be reduced for inefficient provinces to achieve efficiency after the analysis. The study utilized five input variables and three output variables. The data for these variables were compiled from the 2022 Health Statistics Yearbook published by the Republic of Türkiye Ministry of Health. The average score obtained from the analysis of the provinces’ 2022 data using the CCR model was 0.723. Based on this result, 27.7% of the selected resources in Türkiye were not used efficiently in terms of the selected outputs. It was found that, in 2022, only 11 of the 81 provinces, including Adana, Denizli, Mardin, Uşak, Bayburt, Batman, Bartın, Iğdır, Yalova, Osmaniye, and Düzce operated efficiently in the provision of primary healthcare services. Since the efficiency scores of the other 70 provinces were below 1, these provinces were found inefficient in the provision of primary healthcare services.
Keywords : Birinci Basamak Sağlık Hizmetleri, Etkinlik, Veri Zarflama Analizi

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