A FIELD RESEARCH ON THE EFFECT OF EMPOWERMENT ON CREATING ORGANIZATIONAL COMMITMENT IN FIVE-STAR HOTEL

Authors : Emel Gürcü

Pages : 1-10

Doi:10.32958/gastoria.405766

View : 25 | Download : 8

Publication Date : 2018-04-15

Article Type : Research Paper

Abstract :The aim of this research is to define relationship between perceived empowerment and organizational commitment of five-star hotel employees’ and to define effect of empowerment on organizational commitment. The questionnaire used in this research consists of three parts. In the first part, there are demographic characteristics related to respondents. In second part, employee’s perception of empowerment and third part employee’s organizational commitment was measured. This scale was applied to 158 employees working in a five-star hotel. There is statistically significant and positively relationship between empowerment and organizational commitment. It has seen that the perception of empowerment has a significant positive effect on the level of organizational commitment insert ignore into journalissuearticles values(26%);. The perception of empowerment and level of organizational commitment of employees’ are related with working duration in organization. 
Keywords : Empowerment, Organizational Commitment, Hotel, Tourism

ORIGINAL ARTICLE URL