Factors affecting nurses' collaboration and communication skills with colleagues: The role of communication skills on collaboration

Authors : Ali Kaplan, Selçuk Öztürk

Pages : 137-147

Doi:10.30569/adiyamansaglik.1588081

View : 54 | Download : 23

Publication Date : 2025-08-30

Article Type : Research Paper

Abstract :Aim: To determine the factors affecting nurses\\\' collaboration and communication skills with colleagues and to evaluate the role of communication skills on collaboration. Materials and Methods: A descriptive cross-sectional study design was used. The study data was collected between July and December 2023. The study included 363 nurses working in a hospital with a total bed capacity 1607. Data were collected using the Descriptive Characteristics Information Form, Nurse-Nurse Collaboration Scale, and Communication Skills Scale. Parametric and nonparametric tests, structural equation modeling, and regression analysis were used to analyze the data. Results: The analyses have demonstrated that communication skills are influential in nurses’ collaboration with their colleagues. The level of collaboration among colleagues nurses is influenced by educational status, department, working style, satisfaction with working in the department, communication training status, and age. Conclusion: Effective communication skills can improve the efficiency of health services and patient satisfaction by increasing collaboration among nurses.
Keywords : İletişim, İşbirlikçi davranış, Kesitsel çalışma, Hemşireler

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