Expectations and needs of family of mechanically ventilated patients at an emergency department: A pilot study

Authors : Emre Bulbul, Çağdaş Can, Aybüke Yürekli, Ali Kaplan, Burak Şahin, Burak Çelik, İbrahim Toker
Pages : 319-323
Doi:10.52880/sagakaderg.1709258
View : 72 | Download : 60
Publication Date : 2025-06-30
Article Type : Research Paper
Abstract :Abstract Aim: Emergency services are healthcare areas that treat people\\\'s urgent health problems. Emergency health services have developed almost throughout human history. It has become increasingly important in recent years. Method: Our study investigated the family members of critically ill patients with mechanical ventilation at an emergency department (ED) of a university hospital in Türkiye. We used a derivated scale with 13 items and the face-to-face technique to determine the family’s expectations and needs while waiting in the ED. Results: The mean age of the 70 participants in the study was 46.6± 12.5, and 67.1% (n= 47) were male. 38.6% of the patient\\\'s relatives were the patient\\\'s children, and 32.9% were the patient\\\'s siblings. 31.4% (n= 22) of the participants were high school graduates. The reliability of the mini scale we derived was good (Cronbach\\\'s alpha value = 0.871). The most important expectations of patient family members were: 1. providing information about the patient at any time, 2. informing about the patient\\\'s status by the doctor, and 3. being with the patient throughout the entire treatment (91.4%, 81.4%, and 75.7% of the participants, respectively). Additionally, having space to sleep in the waiting room was considered very important by 41% of the patient\\\'s relatives. Conclusion: We believe that meeting the expectations and needs of the relatives of critically ill patients, who experience poor outcomes more frequently, will create a positive environment in the ED based on trust and thus increase satisfaction with both the ED and the hospital.
Keywords : Acil Servis, Beklenti Düzeyi, Aile, Kritik Hastalar

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