RETHINKING ORGANIZATIONAL CITIZENSHIP BEHAVIOR: CHALLENGES, CRITIQUES, AND ETHICAL FRONTIERS

Authors : Arzu Atan

Pages : 200-212

View : 38 | Download : 32

Publication Date : 2024-07-30

Article Type : Review Paper

Abstract :Organizational Citizenship Behavior (OCB) is a crucial component of organizational behavior. It concerns the extra efforts employees put forth outside their designated job duties. This research investigates OCB by analyzing its intricacies, difficulties, and perspectives. It aims to promote discussions and significantly contribute to advancing practice and research. The literature describes OCB as a complex concept that involves voluntary activities, including assisting coworkers, contributing ideas, and enhancing the workplace. Studies prove its benefits to numerous working aspects. It improves teamwork, employee happiness, and efficiency while reducing turnover. As a result, this nurtures a favorable organizational atmosphere and enhances employee welfare. This study explores the benefits and challenges of OCB. It highlights the lack of clarity in defining and categorizing OCB, the possible negative consequences of providing incentives, and the dangers of employee exhaustion. This necessitates reevaluating the understanding, evaluation, and moral decisions of OCB. Further investigation into OCB ought to consider the influence of cultural variances, individual motivations, and contextual elements on both OCB and the overall welfare of employees. Future studies should investigate the impact of organizational culture, leadership approaches, and industry factors on OCB and the overall welfare of employees.
Keywords : örgütsel vatandaşlık davranışı, iyi oluş, teşvik, ÖVD\'nin karanlık yüzü, tükenmişlik