NEW LEARNERS’ SATISFACTION WITH ONLINE EDUCATION: A LONGITUDINAL STUDY

Authors : SaifUr REHMAN, Elgilani Eltahir ELSHAREIF, Faisal KHAN

Pages : 272-283

Doi:10.17718/tojde.1010050

View : 17 | Download : 13

Publication Date : 2023-04-01

Article Type : Research Paper

Abstract :With recent advancements in IT, internet systems and and the need for IT-driven society, particularly during Covid-19, online education insert ignore into journalissuearticles values(online learning, or e-leaming); has become inevitable to achieve the multiple objectives insert ignore into journalissuearticles values(such as cost-effective, time- efficient, quality enhancement, etc.); both for educator and learner. Keeping in view the importance of online education, the current study focuses on pedagogy of how to increase the efficiency of a learner. Therefore, this study is aiming to explore how these two dimensions of online learning style are used to measure new learners’ satisfaction with online education, for which this study focuses on identifying the role of a student-teacher-contact insert ignore into journalissuearticles values(STC); in exploring the degree of learners’ satisfaction with online education, and also applying the moderating effect of student-student contact insert ignore into journalissuearticles values(SSC);. A total of 340 target respondents were surveyed in three phases. The results showed that STC interaction was insignificant during phase – I, whereas both interactions were found significant during phase – II & III. The research emphasizes that SSC in the presence of moderators has a significant determinant of the degree of new learners’ satisfaction with online education. In addition, the management of online learning institutions will realize that SSC is essential for achieving new learners’ satisfaction with online education. Since there is no sufficient literature on the moderating role of STC, this study is a valuable contribution to the existing body of knowledge.
Keywords : Student to teacher contact, student to student contact, new online learners, satisfaction with online education, COVID 19, UAE educational institutions