THE IMPACT OF BURNOUT ON TURNOVER INTENTION AMONG NURSES: THE MEDIATING ROLE OF JOB SATISFACTION

Authors : Mohammed Yousef ALKHRAİSHİ, Niusha EİVAZZADEH, Mehmet YEŞİLTAŞ

Pages : 1-28

View : 17 | Download : 11

Publication Date : 2023-03-22

Article Type : Research Paper

Abstract :Nursing is one of the most demanding profession, which plays a central role in all healthcare facilities. However, the nature of the work is very challenging that it often causes a state of emotional, physical, and mental exhaustion among these professionals which includes loss of motivation, emotional exhaustion, frustration, poor relationships with colleagues, longer working hours and lack of autonomy. Thus, a good environment is provided in the hospital with a safe and comfortable space for them to work without being stressed. Yet still, the nursing profession is facing another shortage era, which makes this problem even more pressing in addition to high demands of healthcare. Despite of existing stress, the retention of experienced staff nurses is paramount to ensure patient safety and quality of care. There is an absolute need for scientific investigations to look over nursing problems, particularly burnout and turnover intention. This research aims to analyze the correlation between burnout, job satisfaction, and turnover intentions among nurses in Madinat Zayed Hospital, where one of the pressing problems in management is the high bad attrition of nurses which negatively impacts the hospital finances and service quality. This study examines the causes and consequences of burnout among nurses, review the influence of empowering work conditions and how job satisfaction provide a mediating effect and will scrutinize the incivility of nurses\` experiences of occupational burnout. A survey was conducted which was participated by 186 nurses in MZH out of 235 nurses, it focused on how they perceive burnout, job satisfaction, and turnover intention. statistical analyses were performed to test the hypotheses, namely is Linear Regression Analysis. The present study’s findings indicate a positive relationship between burnout and turnover, as well as a negative relationship between burnout and job satisfaction, On the other hand, negative relationship between job satisfaction and turnover intention for those who took part in the survey. The findings also revealed a partial negative mediating effect of job satisfaction on the relationship between burnout and turnover intention. This research can be useful to develop and enhance policies that may significantly reduce turnover intentions and sustain high-quality healthcare services in the UAE. Studying the relationships between psychosocial risks and health emergencies would be relevant in protecting nurses and other healthcare professionals.
Keywords : Tükenmişlik, iş doyumu, işten ayrılma niyeti, Madinat Zayed Hastanesi, Birleşik Arap Emirlikleri