MEDIATING ROLE OF ETHICAL CULTURE IN THE IMPACT OF HEALTHCARE PROFESSIONALS' PERCEPTIONS OF ORGANIZATIONAL TRUST AND ORGANIZATIONAL SUPPORT ON WHISTLEBLOWING

Authors : Mustafa Filiz, Yalçın Karagöz

Pages : 429-444

Doi:10.61859/hacettepesid.1424234

View : 119 | Download : 140

Publication Date : 2024-09-26

Article Type : Research Paper

Abstract :In this study, it is aimed to reveal the mediating role of ethical culture in the effect of organizational support and organizational trust perceptions of healthcare professionals on their whistleblowing tendencies. The universe of the study consists of 12,669 employees working in hospitals with 18 Joint Commission International quality and accreditation certificates serving in Istanbul, Turkey. The sample of the study consists of 589 employees, who were easily reached by sampling technique. Study data were collected online. Descriptive statistics, exploratory factor analyses, difference analyses, confirmatory factor analysis, path analysis and mediation analyzes were performed for the data. It has been observed that the perception of organizational trust and organizational support of health workers has a mediating role in the effect of ethical culture on internal whistleblowing and silence tendencies. It was observed that the perception of organizational trust and organizational support did not affect the perception of external whistleblowing. While the support and trust of the organization are important factors in the whistleblowing of unethical or illegal situations in the hospital environment to the relevant authorities through internal whistleblowing, it has been concluded that the ethical culture has an important determining power in this relationship.
Keywords : Sağlık hizmetleri, örgütsel güven, örgütsel destek, etik, özel hastaneler